The Oldham Clinic | Volunteer Opportunities

Dental team
The Dental team recruits dental professionals to provide dental care. Some Dental teams may locate
portable dental equipment or a dental van which comes to the event, while others may arrange for a dental office to be open for the clinic event and shuttle guests to it.

Evangelism team
The Evangelism team helps fulfill one of the most important aspects of a clinic—the spiritual touch. The
team develops a team of individuals who are passionate about their faith. The evangelism team assists the
advocates in sharing the gospel message and provides the 30 minute evangelism training for all volunteers prior to the clinic. If an advocate is uncomfortable sharing the gospel, s/he is encouraged to seek out an evangelism volunteer who then shares with the guest. The goal of the evangelism team is to see that every cross is crossed—which means that every guest had the chance to hear the gospel.

Food and Clothing team
The Food and Clothes team solicits donations of dry grocery items and gently used clothing to give away, then
sets up a give-away area for clinic day. Depending on clinic size, a team approach may be helpful in collecting,
organizing and distributing these items to guests.

Gatekeeper
The Gatekeeper is a strong, organizational volunteer. On clinic day the Gatekeeper takes responsibility for maintaining the flow of guest appointments throughout clinic by posting the numbers being served. Communication with service area teams is critical in monitoring the pace at which service providers are seeing guests, then adjusting timelines for appointments. The Gatekeeper must be unswayed, trusting that the first-come-first-serve design of the clinic will work. The role may be difficult at times, since advocates are focused on meeting the needs of their guests. Every need is important. One need may be more serious than another, but the clinic model seeks to serve each guest with honor and respect in the order that he or she arrived.

Meal team
The Meal team is responsible for providing a meal for guests and volunteers on clinic day. Food and beverage
donations may be solicited from the community and the clinic day menu organized around the donated items. It may be helpful to establish a meal team to help with set up, cooking, serving food, and clean up. On clinic day guests and volunteers alike will appreciate coffee and cold beverages, so if possible, make these available throughout the day. During the clinic planning process work with other teams to estimate the total number of people (guests and
volunteers) so that food portions can be determined accordingly. Consider providing a modest breakfast for volunteers who are asked to arrive early on clinic day.

Medical team
The Medical team raises, trains and coordinates a team of volunteers who will staff the medical services area on
clinic day. This includes recruiting medical volunteers such as doctors and nurses, soliciting donations for medical
supplies and medications, and determining the flow of care for clinic day. See the Medical team checklist in

Optical team
The Optical team recruits ophthalmologists, optometrists and opticians to serve at the clinic. This team
also gathers optical equipment for use on clinic day (focometers and refractor) and recycled glasses to give away.

Outreach team
The Outreach team shares the vision of the Touched Twice United 2011 Initiative with the community by giving
presentations prior to the clinic, then hosting tours and workshops on clinic day. This role adds momentum to volunteer recruiting efforts and transitions post-clinic excitement into action.

Prayer team
No matter what size or shape a clinic is, a Prayer team is essential. The Prayer team will form a team to
bath the clinic in prayer before, during and after the event. At the clinic, there is often a room designated for prayer and it is open to guests who request prayer or spiritual counseling.

Publicity team
The Publicity team is responsible for contacting local media resources (radio, television, and newspaper). These
resources are made aware of the volunteer opportunities approximately one month prior to the event, and asked to
advertise the clinic services to be provided approximately two weeks prior. The Publicity team creates a buzz in
about the upcoming clinic. Flyers are distributed within local churches to recruit volunteers, and throughout the
community to invite guests to the clinic.

Registration team
The Registration team is responsible for recruiting a team to register both clinic guests and volunteers. The
registration team is responsible for organizing the clinic forms, placing them on clipboards and numbering them as
guests arrive. Every clinic guest who receives services should fill out a registration form (i.e. a family of three would
fill our three forms, one for each family member). The registration team connects each guest with an advocate; a family is given one primary advocate. The Registration team also sets up a desk for collecting the forms and clipboards as guests exit the clinic. This team develops a method to collect the medical, dental and registration information from each guest for use by the local church in follow-up and contacting guests for future clinics.

Spa team
The Spa team recruits a team of volunteers interested in pampering clinic guests. As volunteers join the team, a
list of spa services is compiled (i.e. haircuts, makeovers, massage therapy, manicures and pedicures). Jewelry and photography are other possibilities.

Stage team
The Stage Presentation team organizes entertainment. This is a great way to work in a time of worship and
evangelism. Many times guests sit in the fellowship hall with their advocates waiting for their next appointment. The
relationship with the advocate is good, but because we desire a second spiritual touch, speakers and the music are also vitally important. The stage presentation might include, but is not limited to music, speakers, puppets, videos, or skits. Many clinic sites offer a celebration service following the event for both guests and volunteers. The celebration service generally includes worship music and an opportunity for testimonies from the clinic day.

Volunteer team
The primary responsibility of the Volunteer team is to build a team by recruiting, organizing and training
advocate volunteers. As guests arrive on clinic day, each is assigned an advocate. The sole responsibility of the
advocate is walking with their guest for the day. The advocate helps the guest with paper work, assists in navigating the building and most importantly, serves in Christ by building a relationship. The advocate is a unique component of the clinic. Across the country, many communities offer free medical clinics, but most lack an element as personal as the advocate. At a Touched Twice United clinic, the individuals we serve are truly our guests. Each advocate takes a servant role, caring for every need of their guest.